Adobe softwares (Photoshop, After Effects, Premiere Pro,…) installation fail on Mac! How to Fix? The following words will help to address the common issues and solution to get rid of troubles.

If you are reading this article, your error must be one of the following common problems:

  • …_install.pkg can not be opened because it is from an unidentified developer.

How to fix? Just disable completely the Gatekeeper and re-install again. 100% worked!

  • Error: “The installation cannot continue as the installer file may be damaged.  Download the installer file again

How to fix?

Mount the DMG setup file, right mouse on Install file and choose Show Package Content.

Get into Contents MacOS > Run the Install file to start installing photoshop again. 100% working!

  • The following disk images couldn’t be opened

If that download the file again does not work, open Disk Utility program /Applications/Utilities/Disk Utility -> from the menu, select Images -> Verify… then An Open File dialog box appears -> Select the effected .dmg file.

  • Your application install seems to be damaged, Please reinstall the application

How to fix? Normally that Uninstall or remove Creative Cloud apps will solve the problem. Does not work? remove all folders in the Caches folders (user > Library > Caches and System > Library > Caches) before re-try.

After all, For further solutions, take a look here.

For windows users, make sure you have installed both Visual C++ Redistributable Packages (VC Redist, both 32-bit and 64-bit).

  • An unknown error has occurred (error code: P1)

How to fix? Take a look on our another post here. 100% working.

  • We’ve encountered the following issues…

How to fix? First, you should Uninstall or remove Creative Cloud apps , then reinstall again. If this does not work, Take a look on our another post here. 100% working.

  • The installation FailedHow to fix? First, you should Uninstall or remove Creative Cloud apps, then reinstall again. If this does not work, Take a look on our another post here. 100% working.
  • Face “Sign In Required” during or after installing

How to fix? Just disable internet connection before installing, otherwise, register an account to login from here: https://accounts.adobe.com.

  • CAN NOT DOWNLOAD the file: You may encounter the following error: This site can’t be reached kcdos.sundryfiles.com’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN. In this case, please use Google DNS and you will get rid of trouble.
  • If you can not extract the compressed file (file corrupted...), please make sure you have downloaded the file completely and don't use Winzip, it sucks! We would recommend using The Unarchiver on Mac and Winrar on Windows.
  • Please report: For any problems: Download link does not work, missing some files, unrar password does not work, etc... please report below. All will be fixed within 48 hours.